Privacy Policy


The Internet is a fantastic tool, and it has the power to change how we live, and we're starting to see that potential today. With only a few mouse clicks, you can follow the news, look up facts, buy goods and services, and communicate with others worldwide. Astra Radio Communications (ARC) must help our customers retain their privacy when they take advantage of all the Internet offers. 

We believe your business is no one else's. Your privacy is important to you and us. So we'll protect the information you share with us. To protect your privacy, ARC follows different principles worldwide for customer privacy and data protection.

θ We won't sell or give away your name, mailing address, phone number, email address, credit card number, or any other information.

θ We'll use state-of-the-art security measures to protect your information from unauthorized users.


We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you create a Registration ID on the site or when you download free software, enter a contest, order email newsletters or join a limited-access premium site. We use your Personal Information for four primary purposes:

θ To make the site easier for you to use by not having to enter information more than once.

θ To help you quickly find software, services, or information.

θ To help us create content most relevant to you.

θ To alert you to product upgrades, special offers, updated information, and other new services from ARC.


If you choose not to register or provide personal information, you can still use most of But you will not be able to access areas that require registration. 
If you decide to register, you can select the kinds of information you want to receive from us by subscribing to various services, like our electronic newsletters. Suppose you do not like us to communicate with you about other offers regarding ARC products, programs, events, or services by email, postal mail, or telephone. In that case, you may select the option stating that you do not wish to receive marketing messages from ARC. 
ARC occasionally allows other companies to offer our registered customers information about their products and services, using postal mail only. If you do not want to receive these offers, you may select the option stating that you do not wish to receive marketing materials from third parties.


We will provide you with the means to ensure that your personal information is correct and current. You may review and update this information at any time at the Visitor Center. There, you can:

θ, View and edit the personal information you have already given us.

θ, Tell us whether you want us to send you marketing information or whether you want third parties to send you their offers by postal mail.

θ, Sign up for electronic newsletters about our services and products.

θ Register. Once you register, you won't need to do it again. Wherever you log on to, your information stays with you.


ARC has taken strong measures to protect your personal information's security and ensure that your choices for its intended use are honored. We take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

We guarantee your e-commerce transactions to be 100% safe and secure. When you place orders or access your personal account information, you use a secure server software, SSL, which encrypts your personal information before it's sent over to the Internet. SSL is one of the safest encryption technologies available.

In addition, your transactions are guaranteed under the Fair Credit Billing Act. This Act states that your bank cannot hold you liable for more than $50.00 in fraudulent credit card charges. Suppose your bank does hold you accountable for $50.00 or less. In that case, we'll cover your liability provided the unauthorized, fraudulent use of your credit card resulted through no fault of your own and from purchases made from us over our secure server. If you make unauthorized use of your credit card, you must notify your credit card provider, following its reporting rules and procedures. 

ARC strictly protects the security of your personal information and honors your choices for its intended use. We protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction. 

Your personal information is never shared outside the company without your permission, except under the conditions explained above. Inside the company, data is stored in password-controlled servers with limited access. Your information may be stored and processed in the United States or any other country where ARC, its subsidiaries, affiliates, or agents are located.

You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your user name and password, so do not share these with others.


Parents or guardians: we want to help you guard your children's privacy. We encourage you to talk to your children about safe and responsible use of their Personal Information while using the Internet.

The ARC site does not publish content that is targeted at children. However, if you are concerned about your children providing ARC with personal information without your consent, ARC offers help. Contact us, and we will remove the account.


If, for some reason, you believe ARC has not adhered to these principles, please notify us by email at [email protected], and we will do our best to promptly determine and correct the problem. Be sure the words Privacy Policy are in the Subject line.


When you buy and install a new product, we may ask you to register your purchase electronically. When you do, we merge your registration information with any information you've already left with us (we call that information your profile). If you haven't previously registered with us, we will create a personal profile for you from your product registration information. If you ever want to review or update that information, you can visit the Profile Center, click on Update Profile, and edit any of the Personal Information in your profile. If you haven't created a Registration ID, we will ask you to do so, ensuring that only you can access your information.


As mentioned above, every registered customer has a unique personal profile. Each profile is assigned a unique personal identification number, which helps us ensure that only you can access your profile. 
When you register, we create your profile, set a personal identification number, then send this unique identification number back to your hard drive as a cookie, which is a tiny bit of code. This code is uniquely yours. It is your passport to seamless travel across, allowing you to download free software, order free newsletters, and visit premium sites without filling out registration forms with information you've already provided. You won't have to re-register even if you switch computers – just use your Registration ID to identify yourself.


When you join us, you provide us with your contact information, including your name and email address. We use this information to send you updates about your order, questionnaires to measure your satisfaction with our service, and announcements about new and exciting benefits we offer. We ask for your credit card number and billing address when you order from us, and we use this information only to bill you for the product(s) you order at that time. For your convenience, we save billing information if you want to order from us again, but we don't use this information again without your permission.

We occasionally hire other companies to provide limited services on our behalf, including packaging, mailing, and delivering purchases, answering customer questions about products or services, sending postal mail, and processing event registration. We will only provide those companies with the information they need to deliver the service, and they are prohibited from using that information for any other purpose. 

ARC will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with the legal process served on ARC or the site; (b) protect and defend the rights or property of ARC and its family of Web sites, and, (c) act in urgent circumstances to protect the personal safety of users of ARC, its Web sites, or the public.

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